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CUSTOMER CHARTER

We commit to providing our customers, internal and external, with a standard of service that is so exceptional that they will consider us, and only us as The Bank with which to conduct lump sum Personal Savings business.

They will experience the difference

Our agreed standards will have individual and collective responsibility from each member of staff and will be continuously reviewed to benchmark our progress.

At all times and in all our interactions with customers, we take responsibility for being:

Professional

Understanding

Reliable

Flexible

Efficient

Courteous

Thorough

This is a commitment of intent, and not just a statement of words.

• Call us on 08454 55 22 22
• Email us at [email protected]
• Anglo Irish Bank Corporation plc, FREEPOST NAT16754, Banbury OX16 9BR